General information

Aviation Studio Mikko Maliniemi Tmi, business ID 2109252-2, address Naattiantie 48 c 25, 40520 Jyväskylä, Suomi, Finland; sells products to companies and private individuals in the EU area. These delivery terms apply to product orders in our online store and other corresponding deliveries.

These delivery terms are valid from 26.10.2022 . We update the delivery terms unilaterally from time to time, so please read the delivery terms beforehand every time you order products from our online store.

Products and pricing

The online store product features and prices are displayed alongside each product’s description. We reserve the right to alter our prices and shipping fees, so please check the relevant prices in the cart before confirming your order. The product prices include taxes, which is displayed in the cart and the order confirmation.

Shipping fees

Possible shipping fees depend on the product (e.g., weight, packing) and the selected delivery method. Fees are added to the order total automatically. You can see the charged shipping fees (if there are any) in your cart before confirming your order.

Order and agreement

You can order products from our online store homepage by placing them in the cart, confirming your order, and paying for the cart contents through the payment service. When you order products from our online store, it is expected that you have read and agreed to the delivery terms valid at the time of purchase. You acknowledge that the confirmed order is binding, except for what is detailed in the right of withdrawal below, and constitutes a legal agreement according to the delivery terms.

Payment and payment methods

You can pay for your orders by the methods described in our online store and the payment options available in the cart.

Order and payment confirmation

You will receive an order confirmation by email after you have successfully completed your order, so please provide us with your email address when making your order. The selected payment method will also be confirmed in the order confirmation.

If for any unexpected reason we are unable to confirm your order, we will notify you by email as soon as possible.

Method of delivery

We will ship your order by any delivery method available in our online store, which you will select when making your order.

Delivery time

Our typical delivery times to European Union countries are, depending on the order and the method of delivery, 1-14 days. More specific delivery times are informed in connection with product descriptions.

Right of withdrawal and return terms

If you are a consumer you have the right to cancel your order in accordance with the Consumer Protection Act by notifying your cancellation to us at the latest 14 days after you have received the goods, or the last lot of the delivery, or if it is a question of regular deliveries of goods at the latest 14 days after you have received the first shipment.

You must make your notification of cancellation clearly for example by using our cancellation notification form, by sending your notification to our e-mail address set out below, or by a written notification attached to your return delivery of the goods.

The right to cancel applies solely to, and the goods returned shall respectively be set in their original package, be unused, and be well packaged for the return delivery.

If you cancel your order you have to return the goods promptly and at the latest within 14 days after the cancellation notification, to the Return Address mentioned in these terms below. If needed you have to evidence that the goods are returned within the above mentioned return time (e.g. by showing the return receipt). You have to pay for the costs of the return of the goods. Such costs will not be returned to you.

When returning the goods, please attach your name, contact information and your adequate bank account number so that we can pay your payment for your order back to you.

We will return such payment promptly to you in accordance with the Consumer Protection Act.

Our return address:

Aviation Studio Mikko Maliniemi

Naattiantie 48 c 25, 40520 Jyväskylä

Suomi, Finland

040 7456496

 

Delivery inspection, mistakes, and problem situations

Please inspect the delivery received promptly upon receipt. If a product is missing or damaged during the transport or if the delivery is otherwise not as you have ordered or if there is defect in the product, please notify this to our Customer service promptly and at the latest within 14 days so we can agree how to correct the situation. Regarding defects related to products ordered by consumers we adhere to the mandatory provisions of the consumer protection legislation.

Customer service

Our personnel are happy to help you in any questions regarding your order so please do not hesitate to contact us either by phone or e-mail at:

mmniemi@gmail.com

Limitations

Aviation Studio Mikko Maliniemi Tmi, shall not be liable for any direct, indirect or other damage related to or arising from the order, delivery or the product, except to the extent as otherwise stipulated by the mandatory provisions of the consumer protection law or by the mandatory provisions of other applicable law.

Disputes

In case of any dispute regarding your order we wish to settle such primarily with you. So please contact our Customer service in such matters so we can try to settle the question.

Our aim is to actively settle any disputes regarding your order, so we would kindly ask you to contact our customer service for all settlements. If disputes regarding the transaction agreements cannot be settled through negotiations between the parties, the consumer may refer the matter to the Consumer Disputes Board (https://kuluttajariita.fi/en/index.html) for resolution. Before referring the matter to the Consumer Disputes Board, the consumer must contact the consumer rights advisors from local register offices (www.kkv.fi/en/consumer-advice/).

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